Service

We Service All Bike Brands 

At Giant Knox City, our trained mechanics are happy to service all brands of bicycles.  Our workshop is fully equipped to help maintain your bike in a working condition that is safe and enjoyable to ride.  Please be aware that the service rates are for labour only and do not include the cost of parts unless otherwise stated.   
 
Whilst we have provided a service guide below, our staff will help to advise on the appropriate service option when you drop your bike off.  If you are unsure of which service you may require, or if you have any further questions, please get in contact with us and we will be happy to assist.

Additional labour services: 
 
Tube installation - $15 
Fit tyre - $15 
Wheel true - $40 
Gear adjust - $20 
Brake adjust - $20 
Fit chain - $15 
Fit cassette - $15 
Fit bar tape - $20 
Brake bleed per end (includes fluid)- $40 
 
Please contact us for pricing on services that are not listed above.   

ONLINE BOOKING:

Please fill out the form below to make a booking online.

Bikes should be brought in on the morning of the booking and collected later that afternoon.

Once your bike is ready for collection, you will be notififed via sms.

Prices

Safety Pre Ride Check

This type of service is suitable prior going for a ride or School Bike Ed program. 
 
Nuts and bolts checked 
Tyre wear and inflation checked  
Check and adjust brakes 
Minor derailleur adjustment 
Lubricate chain

$49 plus parts

Pit Stop Service

This type of service is suitable for a causal rider whose bike has not been serviced in the last 6 to 9 months. 
 
Safety Pre Ride Check features plus 
Gear adjust and limit screws set 
Frame inspection 
Test ride 
Check drivetrain for wear 
Check and adjust headset 
Fit accessories purchased in store 
Frame wipe down

$99 plus parts

Standard service

This type of service is suitable for a bike which is regularly ridden and has not been serviced in the last 9 to 12 months. 
 
Pit Stop features plus 
True wheels 
Chain cleaned in parts washer 
Wheel hubs checked and adjusted (greased) 
Bottom bracket inspected and adjusted 
Firmware update for E bikes and Di2 bikes (if applicable)

$169 plus parts

Complete Overhaul Service

For the regular rider who wishes to refresh their well-loved bike. 
 
Standard Service features plus 
Complete bike strip down to frame 
Bike rebuilt with nuts and bolts torqued to manufactures specification 
Complete drive train cleaned in parts washer (chain, cassette, rear derailleur, cranks) 
Bottom bracket serviced 
Headset bearings serviced 
Replace inner and outer cables (included) 
Fit bar tape or grips 
Brakes bled (includes fluid) 
Suspension adjusted if required 
Suspension bearings and linkages inspected

$349 plus parts

Maestro Suspension Service

Recommended for duel suspension bikes to refresh suspension linkage points for smoother operating travel.


Remove and inspect rear suspension bearings and linkages.   
Re-assemble rear suspension bearings and linkages to manufacture’s specifications.  Replace any required parts.   
Check front and rear suspension for correct function.

$149 plus parts